Terms of use.
Ramp service — operated by Venly NV
Version 1.3 · Effective date: 19 June 2026
Who provides what
This page is operated by Venly NV (“Venly”). Venly does not provide the crypto or payment service shown here — it introduces you to a licensed provider and provides the page and technology.
Buying, selling and swapping crypto-assets (on-ramp, off-ramp and swaps) is provided by a licensed crypto-asset service provider. You contract with, and transact as principal with, that provider.
The fiat and payment service is provided by a licensed payment provider.
The licensed provider serving you is identified to you before you proceed and within that provider’s widget, where you accept its terms.
Venly does not hold your funds, crypto-assets or private keys at any time; your crypto is delivered to your own wallet, and any custody or account arrangements are the provider’s and are described in the provider’s terms.
To use the service you will, in the next step, enter into and accept the licensed provider’s terms within its secure widget. These Venly Terms cover only your use of this page.
How this works and what you accept
On this page, you accept these Venly Terms. That is the only set of terms you accept here.
In the next step you are taken to the licensed provider’s widget, where the provider serving your region presents and asks you to accept its own terms — including its end-user agreement and any payment-provider terms. Those terms govern the regulated service; Venly is not a party to them.
The provider decides who it onboards. Access depends on the provider completing identity and anti-money-laundering checks, which it may grant, limit, suspend or refuse at its discretion. Venly cannot guarantee you access or continuity.
Venly Terms of Use
1. Who we are and what we do
1.1 These Terms govern your use of the ramp landing page and platform (the “Page”) operated by Venly NV.
1.2 Venly’s role is limited to (a) providing the Page and (b) introducing you to the licensed provider that serves your region.
1.3 Venly is not a crypto-asset service provider or a payment service provider, is not your counterparty, is not the agent of you or any provider, and provides no regulated service and no financial, investment, legal or tax advice through the Page.
2. Eligibility
2.1 You confirm you are at least 18, can enter a binding contract, and are not located in, resident in, or controlled from a Restricted Jurisdiction (any country or territory subject to sanctions administered by OFAC, the UN, the EU or an EU member state, or UK HM Treasury, or otherwise not supported by the applicable provider), and that you reside where the service is available.
2.2 Your actual eligibility is determined by the licensed provider, not by Venly.
3. Acceptable use
3.1 You agree not to use the Page: unlawfully or to facilitate financial crime; in any way prohibited by the licensed provider under the terms you accept in the widget; to misrepresent your identity or act for an undisclosed third party; to circumvent any control or any provider requirement, or to deal directly with a provider’s sub-providers outside the intended flow; to interfere with the Page; or to infringe intellectual-property rights.
4. Risks
4.1 The full risk disclosures are the provider’s and are shown in the widget. In summary: crypto-asset values can rise and fall and you may lose money; no order is guaranteed to execute, or to execute at a particular time or price; once a crypto-asset transaction is broadcast to the blockchain it is irreversible, and sending to an incorrect address can mean permanent loss; network (“gas”) fees are variable and set by the underlying blockchain; and you are responsible for your own wallet and keys.
5. Intellectual property
5.1 The Page and its content are owned by Venly or its licensors and are licensed to you on a limited, non-exclusive, non-transferable basis solely to use the service.
5.2 “Venly” and the relevant provider’s marks belong to their respective owners; provider marks are shown under a limited brand licence and used unmodified in accordance with that provider’s brand guidelines.
6. Data protection
6.1 Venly processes a limited amount of personal data in connection with your use of the Page in accordance with its Privacy Notice (venly.io/legal/privacy-policy).
6.2 The information you submit to open an account and complete identity and anti-money-laundering checks is collected for and processed by the licensed provider (and its sub-providers) as independent controller(s), under their own privacy terms.
6.3 The controller and processor allocation between Venly and the provider is set out in the relevant data-processing terms.
7. Availability and changes
7.1 The Page is provided “as is” and “as available”; Venly does not warrant uninterrupted or error-free operation.
7.2 Venly may modify, suspend or withdraw the Page, and may update these Terms; material changes will be notified, and continued use constitutes acceptance.
8. Liability
8.1 Venly is responsible only for the Page it provides. Venly is not liable for the crypto service or the payment service (the licensed provider), nor for the value, execution, delay, irreversibility or non-delivery of any transaction.
8.2 Subject to clause 8.3, and to the extent permitted by law, Venly’s aggregate liability in connection with the Page shall not exceed EUR 1,000, and Venly excludes indirect or consequential loss, lost profit, loss of crypto-assets and loss of opportunity.
8.3 Nothing in these Terms limits liability that cannot lawfully be limited (including for fraud, or death or personal injury caused by negligence), or any mandatory consumer rights you have.
9. Term and termination
9.1 These Terms apply while you use the Page.
9.2 Venly may suspend or terminate your access to the Page where required by law, where a provider ceases to make the service available, or where you breach these Terms. Termination of Page access does not affect any contract you hold directly with a provider.
10. General
10.1 If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
10.2 These Terms are personal to you; you may not assign them, and Venly may assign on notice.
10.3 These Terms govern your use of the Page only. The licensed provider’s terms accepted in the widget govern the regulated services and prevail in respect of them.
10.4 These Terms are governed by Belgian law, and the courts of Antwerp, Belgium have jurisdiction, save for any mandatory consumer-protection rights and competent court available to you as a consumer under the law of your country of residence.
10.5 Questions and notices: legal@venly.io.