Terms of use.
Ramp service — operated by Venly NV
Version 1.4 · Effective date: 01/07/2026
Who provides what
This page is operated by Venly NV (“Venly”). Venly does not provide the crypto or payment service shown here — it introduces you to a licensed provider, collects the information needed to open your account, and provides the page and technology.
Buying, selling and swapping crypto-assets (on-ramp, off-ramp and swaps) is provided by a licensed crypto-asset service provider. You contract with, and transact as principal with, that provider.
The fiat and payment service is provided by a licensed payment provider.
The licensed provider serving you is identified to you before you proceed and within that provider’s widget, where you accept its terms. A current list of the licensed provider(s) for the European Economic Area is available at [providers page].
Venly collects the identity information needed to open your account and shares it with the provider, which verifies it and makes the final decision on your account. Venly does not decide whether you are approved and does not provide any regulated service.
Venly does not hold your funds, crypto-assets or private keys at any time; your crypto is delivered to your own wallet, and any custody or account arrangements are the provider’s and are described in the provider’s terms.
To use the service you will, in the next step, enter into and accept the licensed provider’s terms within its secure widget. These Venly Terms cover only your use of this page.
How this works and what you accept
On this page, you accept these Venly Terms. That is the only set of terms you accept here.
In the next step you are taken to the licensed provider’s widget, where the provider serving your region presents and asks you to accept its own terms — including its end-user agreement and any payment-provider terms. Those terms govern the regulated service; Venly is not a party to them.
The provider decides who it onboards. Access depends on the provider completing its own verification, screening and risk assessment, which it may grant, limit, suspend or refuse at its discretion. Venly cannot guarantee you access or continuity.
Venly Terms of Use
1. Who we are and what we do
1.1 These Terms govern your use of the ramp landing page and platform (the “Page”) operated by Venly NV.
1.2 Venly’s role is limited to (a) providing the Page, (b) collecting the information needed to open your account and sharing it with the licensed provider, and (c) introducing you to the licensed provider that serves your region.
1.3 Venly is not a crypto-asset service provider or a payment service provider, is not your counterparty, is not the agent of you or any provider, does not decide whether you are onboarded, and provides no regulated service and no financial, investment, legal or tax advice through the Page.
2. Eligibility
2.1 You confirm you are at least 18, can enter a binding contract, and are not located in, resident in, or controlled from a Restricted Jurisdiction (any country or territory subject to sanctions administered by OFAC, the UN, the EU or an EU member state, or UK HM Treasury, or otherwise not supported by the applicable provider), and that you reside where the service is available.
2.2 Your actual eligibility is determined by the licensed provider, not by Venly.
3. Acceptable use
3.1 You agree not to use the Page: unlawfully or to facilitate financial crime; to provide false, misleading or fraudulent information or documents; in any way prohibited by the licensed provider under the terms you accept in the widget; to misrepresent your identity or act for an undisclosed third party; to circumvent any control or any provider requirement, or to deal directly with a provider’s sub-providers outside the intended flow; to interfere with the Page; or to infringe intellectual-property rights.
4. Risks
4.1 The full risk disclosures are the provider’s and are shown in the widget. In summary: crypto-asset values can rise and fall and you may lose money; no order is guaranteed to execute, or to execute at a particular time or price; once a crypto-asset transaction is broadcast to the blockchain it is irreversible, and sending to an incorrect address can mean permanent loss; network (“gas”) fees are variable and set by the underlying blockchain; and you are responsible for your own wallet and keys.
5. Intellectual property
5.1 The Page and its content are owned by Venly or its licensors and are licensed to you on a limited, non-exclusive, non-transferable basis solely to use the service.
5.2 “Venly” and the relevant provider’s marks belong to their respective owners; provider marks are shown under a limited brand licence and used unmodified in accordance with that provider’s brand guidelines.
6. Data protection
6.1 To open an account you provide identity and verification information, which may include an identity document, a live image of yourself, your address and certain financial information (and, for business customers, company and beneficial-owner information). Venly collects this information as part of the provider’s customer onboarding and processes it in accordance with its Privacy Notice (venly.io/legal/privacy-policy).
6.2 Venly shares this information with the licensed provider (and, where applicable, its group entities and payment providers) so that the provider can carry out its own verification, screening and risk assessment. The provider makes the final decision on whether to open your account; Venly does not make that decision. Venly and the provider each act as independent data controllers — Venly for the information it collects, and the provider for the verification and onboarding it carries out.
6.3 Where information is transferred outside the European Economic Area (including to the provider’s group entities), appropriate safeguards — such as the European Commission’s Standard Contractual Clauses — are applied. Details of each party’s processing, your rights and how to exercise them are set out in the respective privacy notices, and each party handles requests relating to the data it controls.
7. Availability and changes
7.1 The Page is provided “as is” and “as available”; Venly does not warrant uninterrupted or error-free operation.
7.2 Venly may modify, suspend or withdraw the Page, and may update these Terms; material changes will be notified, and continued use constitutes acceptance.
8. Liability
8.1 Venly is responsible only for the Page it provides and for handling your information in line with its Privacy Notice and applicable data-protection law. Venly is not liable for the crypto service or the payment service (the licensed provider), nor for the provider’s onboarding decision, nor for the value, execution, delay, irreversibility or non-delivery of any transaction.
8.2 Subject to clause 8.3, and to the extent permitted by law, Venly’s aggregate liability in connection with the Page shall not exceed EUR 1,000, and Venly excludes indirect or consequential loss, lost profit, loss of crypto-assets and loss of opportunity.
8.3 Nothing in these Terms limits liability that cannot lawfully be limited (including for fraud, or death or personal injury caused by negligence), or any mandatory consumer rights you have, or any liability under data-protection law that cannot be limited.
9. Term and termination
9.1 These Terms apply while you use the Page.
9.2 Venly may suspend or terminate your access to the Page where required by law, where a provider ceases to make the service available, or where you breach these Terms. Termination of Page access does not affect any contract you hold directly with a provider.
10. General
10.1 If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
10.2 These Terms are personal to you; you may not assign them, and Venly may assign on notice.
10.3 These Terms govern your use of the Page only. The licensed provider’s terms accepted in the widget govern the regulated services and prevail in respect of them.
10.4 These Terms are governed by Belgian law, and the courts of Antwerp, Belgium have jurisdiction, save for any mandatory consumer-protection rights and competent court available to you as a consumer under the law of your country of residence.
10.5 Questions and notices: legal@venly.io.
Venly NV · Antwerpsesteenweg 45, 2830 Willebroek, Belgium · CBE BE0704358355